News ID: 325536
Published: 0309 GMT November 22, 2022

British energy regulator: Companies are failing vulnerable customers

British energy regulator: Companies are failing vulnerable customers

REUTERS - Britain's energy regulator said on Tuesday many firms are failing to do enough to help vulnerable customers this winter.

Rocketing wholesale energy costs following Russia’s military operation in Ukraine have led to record high household energy bills, adding to inflation and a cost-of-living squeeze.

The government has introduced a price guarantee, subsiding bills to make sure the cost of an energy bill for a household using an average amount of energy does not go above £2,500 ($2,964) a year, but this sill almost double the cost of an average bill last winter.

 

   
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